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Arabic Speakers-Call Center Agent

Arabic Speakers-Call Center AgentArabic Speakers-Call Center Agent : Talent Asset Software and Consulting has job openings for Call Center Agent. Interested and Eligible candidates can apply online. More details of recruitment is as follow.

Arabic Speakers-Call Center Agent

Education Qualification: Intermediate School, Secondary School, Diploma, Any Graduation.

Experience Details: 2 years to 8 years

Nationality: Any Arabic National

Location: Dubai – United Arab Emirates

Job Description:

  • Answer incoming calls and respond to customer’s emails.
  • Management and resolve customer complaints.
  • Sell products and place customer orders in the computer system.
  • Identify and escalate issues to supervisors.
  • Provide product and service information to customers.
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable software.
  • Process orders, forms, and application.
  • Route calls to appropriate resources.
  • Document all call information according to standard operating procedures.
  • Recognize, document, and alert the management team of trends in customer calls.
  • Follow up customer calls where necessary.
  • Upsell products and services.
  • Complete call logs and reports.

Apply Now:

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