Arabic Speakers-Call Center Agent : Talent Asset Software and Consulting has job openings for Call Center Agent. Interested and Eligible candidates can apply online. More details of recruitment is as follow.
Arabic Speakers-Call Center Agent
Education Qualification: Intermediate School, Secondary School, Diploma, Any Graduation.
Experience Details: 2 years to 8 years
Nationality: Any Arabic National
Location: Dubai – United Arab Emirates
- Answer incoming calls and respond to customer’s emails.
- Management and resolve customer complaints.
- Sell products and place customer orders in the computer system.
- Identify and escalate issues to supervisors.
- Provide product and service information to customers.
- Research required information using available resources
- Research, identify, and resolve customer complaints using applicable software.
- Process orders, forms, and application.
- Route calls to appropriate resources.
- Document all call information according to standard operating procedures.
- Recognize, document, and alert the management team of trends in customer calls.
- Follow up customer calls where necessary.
- Upsell products and services.
- Complete call logs and reports.
Apply Now: http://bit.ly/2RwtF3S